Shipping policy

Shipping Policy
Payless Factory Outlet

At Payless Factory Outlet, we aim to deliver your orders quickly and safely. Please review our shipping policy below.


1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

  • Standard delivery time is 3–5 business days within Pakistan.
  • Delivery times may vary depending on your location and courier service.

3. Shipping Charges

  • Shipping charges (if applicable) will be communicated at the time of order.
  • Free shipping may be offered on selected promotions or order values.

4. Order Tracking

  • Once your order is shipped, you may receive tracking details via SMS or email (if available).

5. Delivery Issues

  • Please ensure your shipping details are correct to avoid delays.
  • Payless Factory Outlet is not responsible for delays caused by courier services or unforeseen circumstances.

6. Failed Delivery Attempts

  • If delivery is unsuccessful due to incorrect information or unavailability, the order may be canceled or rescheduled. Additional charges may apply for re-delivery.

7. Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
  • We will investigate and resolve the issue as quickly as possible.

8. Contact Us
For any shipping-related inquiries, please contact us:

Payless Factory Outlet
Phone: 0343 2805246
Email: paylessfactoryoutlet@gmail.com
Address: Payless Shop E2, Main Yousuf Plaza
Waterpump, FB Area Block 16
Karachi, Pakistan